One of the things that users first review before downloading any application from the official Google Play Store (or from the App Store) is the assessment that other users have provided on that application, when reviewing this indicator several questions arise: Why What are so many negative ratings? Is this application reliable? Here’s a summary of how Google Play’s grading system works:

What is the app valuation and rating system?

The system of appraisals and ratings of applications is a method created by developers in order to receive the opinion of users and make the necessary corrections. This method also allows other users to previously know if the application is working well and rely on the experience of other users to make the decision to download it or not.

Why are there negative ratings in an application?

Upon entering the application store, you will first find negative ratings or comments that criticize and signal application failures. This happens because Google puts in the first instance the comments that could be more relevant for the users, they are usually 5 positive and 5 negative. In the case of Google Authenticator many people value it in a negative way because they do not understand its operation or because they cannot connect to other pages or applications that use the double authentication factor, in this case the fault is not of the application, but it is A problem of operability.

Negative ratings and their usefulness

Negative ratings are necessary for developers to know what are the main flaws that users who download the application are presenting, in this way you can apply the relevant corrections and make the necessary updates, in this sense, for Google these Negative ratings are very useful and it is for this reason that they are placed as “outstanding” above those that only say that the application works perfectly.

What is the most important factor when analyzing the qualifications of an application?

The most important thing when analyzing an application is to see the proportion that exists between positive and negative qualifications (with respect to the total number of qualifications), for example if we see that an application has 3000 installations and 100 qualifications (of which there are 40 positive qualifications and 10 negative) in this case we can consider that it is a good application, since if we take a proportion we will realize that the negative ratings represent 10% of the total ratings, while on the other hand the positive ratings represent 40% of the total.

The Mercury Cash and Google Authenticator applications

Mercury Cash requests, as a complement to its application, to download Google Authenticator, which is an application that generates a security code and allows users to be more confident that their passwords and access to their digital wallets or their assets in cryptocurrencies are not accessed by people outside them.

Upon entering the application store, you will first find negative ratings or comments that criticize and signal application failures. This happens because Google puts in the first instance the comments that could be more relevant for the users, they are usually 5 positive and 5 negative. In the case of Google Authenticator many people value it in a negative way because they do not understand its operation or because they cannot connect to other pages or applications that use the double authentication factor, in this case the fault is not of the application, but it is A problem of operability.

What do you think about this topic? Do you check the ratings before downloading an application?

If you want more information about the Mercury Cash application you can download it in the following link.

Imagen de Ella_87 vía Pixabay.com bajo licencia creative commons.


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